Privacy

EIIƎ is operated by the IPGN Solutions (Trading company of Nirst Ltd) ("we" or "us"), We are the controllers of any personal data collected and processed in relation to EIIƎ platform and services provided by us. The privacy and security of your data is of utmost importance to us. We take the protection of your personal data seriously. Please review this Privacy Policy to understand how we handle your information. By using or accessing our Services, you acknowledge and accept the practices and policies outlined below. You consent to our collection, use, and sharing of your information as described in this Privacy Policy.

Collection of Information

We collect and process personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR). Personal data collected may include, but is not limited to:

  • First name and last name,
  • Email address,
  • Contact information,
  • Usage data telemetry,
  • Parties you authorize, Access, or Authenticate.

Email Integration Data

When you connect your email account (Google Gmail or Microsoft) to EIIƎ, we access:

  • Your email messages and settings (including filters and labels)
  • Your primary email address
  • Your profile information (name and profile picture)
  • Additional profile data provided by the authentication provider (such as gender and language preferences, which we do not store or use)

Use of Information

The information collected is used for the purpose of providing and improving our services. We may use your personal data in the following categories:

  • Provide and improve our services:
  • Customize and personalize your experience:
  • Communicate with you regarding our services:
  • Analyse usage trends and preferences:
  • Fulfil legal obligations and enforce legal terms:
  • Cookies and Similar Technologies:

We use both session cookies, which expire after you close your browser, and persistent cookies, which remain on your device until they expire or you delete them. We use cookies for various purposes, such as to authenticate you, remember your preferences, and analyse your usage of our services.

You can control the use of cookies through your browser settings. However, please note that disabling cookies may limit your ability to use certain features of our services.

Data Sharing and Disclosure

We are committed to safeguarding your personal data and ensuring transparency in our data practices.

Email Provider Data Handling

We do not share, transfer, or disclose email provider data (Google or Microsoft) to third parties for purposes other than providing our services to you. Your email account information (including messages, settings, profile information, and email address) is used solely within the EIIƎ application to provide email integration features.

The only exceptions are:

  • Our infrastructure providers (Vercel for hosting and Neon for database services) who process data solely as part of providing our services
  • When required by law or legal process
  • With your explicit consent

Security of Your Data

We implement comprehensive security measures to protect your personal data, including data from email providers (Google and Microsoft):

  • All data transmissions between your device and our servers are encrypted using SSL/TLS protocols
  • Access to EIIƎ is restricted to users authenticated through trusted providers (Microsoft or Google) and authorized by your system administrator
  • We follow industry best practices for securing web applications
  • We conduct regular security audits of our systems
  • Your data is stored in secure database infrastructure with encryption at rest
  • We limit access to your email provider data to authorized personnel who need it to provide and improve our services
  • We use secure authentication tokens and never store your Google account passwords

Your Rights

You have the right to request access to the personal data we hold about you. This includes information about the purposes of our processing, the categories of personal data we hold, the recipients of that personal data, and the retention period for that personal data. You can contact us to request a copy of the data we hold about you.

If the data we hold about you is out of date, incomplete, or incorrect, you can contact us to request that we correct or update it.

Under certain circumstances, you may also have the right to request that we erase your personal data. This will depend on the specific circumstances of our processing and any legal obligations we may have to retain the data.

You have the right to object to our processing of your personal data. This will depend on the specific circumstances of our processing and any legal obligations we may have to continue processing the data.

You also have the right to request that we transfer your personal data to another controller. This will depend on the specific circumstances of our processing and any technical feasibility of transferring the data.

In order to process any of these requests, we may need to verify your identity for your security. If you choose to have specific account or contact data erased, you may no longer be able to use our services.

To exercise these rights, please contact us using the contact information provided below.

Changes to this Privacy Statement

We reserve the right to update or change this privacy statement at any time. Any changes will be effective immediately upon posting on this page.

Contact Us

If you have any questions or concerns about this privacy statement or our data practices, please contact us at support@e2e-ipgn.com